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    Returns and Refunds Policy
    Thank you for shopping at Brentwood General.
    If you are not entirely satisfied with your purchase, we're here to help.
    Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
    To be eligible for a return, please make sure that:
    • The product was purchased in the last 30 days
    • The product is in its original packaging 
    • The product isn't used or damaged
    • You have the receipt or proof of purchase
    • You obtained a Return Merchandise Number (RMN) from us

    Products that do not meet these criteria will not be considered for return.

    To obtain a Return Merchandise Number (RMN), contact us:

    Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:
    1413 Montana Ave, Santa Monica, CA 90403


    Shipping charges
    Shipping charges incurred in connection with the return of a product are refundable.

    Damaged items
    If you received a damaged product, please notify us immediately for assistance.

    Sale items
    Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

    Food Items
    Food items can only be returned, refunded or exchanged if a package was damaged during shipping or if the products are spoiled.

    Contact us
    If you have any questions about our Returns and Refunds Policy, please contact us: